1 Requirements for Installing Digizuite™ DAM Center - DAM v4.7.0/v4.7.1

1 Requirements for Installing Digizuite™ DAM Center - DAM v4.7.0/v4.7.1



The Digizuite DAM Center installer requires that there are no other Digizuite products installed on the server before starting the installation process.

1.1 Web server

  • A Windows 2012 R2 Server (4.7.1 additionally supports Windows 2016 Server)

  • Access to the server with administrative rights

  • Minimum 500 MB hard disk space

  • ASP.NET 4.6.2 framework or higher.

  • Run windows update on the machine to ensure everything is up to date.

1.2 Database server

  • A Windows 2012 R2 Server (4.7.1 additionally supports Windows 2016 Server)

  • Minimum 4 GB RAM

  • Minimum 16 GB hard disk space

  • Access to the SQL server with administrative rights (usually sa user)

  • A Microsoft SQL Server 2014, or a Microsoft SQL Server 2016 (Must not be an Express Edition)

  • The SQL server must have the following:

    • Default + full-text service 

    • Security model integrated (Windows) and SQL Server 

    • TCP/IP enabled 

      Ensure that Server authentication is set to "SQL and Windows authentication on the SQL server"

1.3 Storage

  • A Windows 2012 R2 Server or a Windows 2016 Server

  • Shared UNC / CIFS storage area (Without this, the batch server will not be able to access the backend files)

  • Minimum 16 GB hard disk space

  • Minimum 7 GB RAM memory

  • Typically you place this on the web server, if you do not have a dedicated storage area already. It's imperative that you share this folder as defined in step 1.6.

  • Best practice is to place the folder directly on the drive (e.g. C:, D: and so on) and name it "Storage"

1.4 Batch server

  • A Windows 2012 R2 Server or a Windows 2016 Server

  • Access to the server with administrative rights

  • Minimum 16 GB hard disk space

  • ASP.NET 4.6.2 framework

1.5 Client

We will make an effort to ensure compatibility with modern browser behavior, but can only guarantee full support for the following browsers and versions:

  • Windows

    • Microsoft Internet Explorer (11.1198.14393.0)

    • Mozilla Firefox (53.0.2)

    • Google Chrome (58.0.3029.110 (64-bit))

  • Mac OS

    • Google Chrome (58.0.3029.110 (64-bit))

1.6 Domain users

  • For the Digizuite™ DAM Center to function correctly, you need to create two users: "assetstream" and "digibatch". Both users' passwords must never expire.

  • It is recommended to create them as domain users, however this is not a necessity. If you do not create a them as domain users, you have to create the users with the same passwords across all servers.

  • Their usernames must not include characters that break XML syntax (i.e. ",',<,>,&).

  • In step 1.3 you've created a folder that you'll use for storage. This folder you give the digibatch user complete read/write access to, and the assetstream user you only give complete read access to (you will need to extend the assetstream user rights later in the process - ref. the next point).

  • After the installation, you have to go back to this folder, and give the assetstream user write access to the following folders:

    • ...\DMM\Upload

    • ...\DMM\FtpUpload

  • After this you must add the following groups to the digibatch user:

    • Administrators (Without it the installer may very likely fail)

    • Performance Monitor Users (Without it the installer will not fail, but certain asset conversion jobs will)

    • (Optional) Remote Desktop Users (so you can login with the digibatch user)


1.7 DNS lookup

To perform the Digizuite™ DAM Center installation you need to have defined and created the necessary DNS records:

  • Example: dc.mycompany.com