8 Troubleshooting - DAM For Sitecore v8.0.1

• Manual synchronization is too fast and synchronizes nothing.
• Check the password you entered in section 5.1, it is case sensitive.
• Background synchronization never update new items.
  • The Sitecore instance needs to know which time zone Digizuite™ DAM uses. If nothing is configured in Digizuite™ DAM , the default value is GMT Standard Time.
• Missing Digizuite™ DAM for Sitecore license dialog when trying to synchronize a silo.
  • Try to log out and launch Content Editor from Launchpad – not the Desktop.
  • Contact the DAM partner, maybe the Digizuite™ DAM doesn't have the DAM For Sitecore license installed.
• No images showing in the DAM Explorer
  
  • Clear browser cache.
  • Check BaseAddress has slash at the end.
• When installing the package, the Installation Wizard never finishes
  • MongoDB service has to run.
    
• The query string is too long.

If the above error happens, set a large number for the maxQuerystring attribute in the web.config file. Below is an example.

<system.webServer>
  <security>
    <requestFiltering>
      <requestLimits maxQueryString="32768"/>
    </requestFiltering>
  </security>
</system.webServer>