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Request download (a Business Workflow)

Setting up download approval

The administrative user can turn on the download approval functionality from Settings → Download approval.

The user can set up the following:

  • selecting the correct workflow from the list of existing business workflows

  • indicating which are the approved and denied stages

  • whitelisting certain assets by indicating the correct metadata field (in case most assets should require download approval, but there are exceptions)

  • blacklisting certain assets by indicating the correct metadata field (in case most assets should be downloaded freely, but there are exceptions)

  • whitelisting or blacklisting assets based on their media format (in this case only the indicated media format will require download approval or are exempt from it).

Request download approval

If Request download approval feature is enabled, users will have to request permissions for downloading an asset.

In order to request download of an asset from the home screen, the user has to click the three dots on an asset card to access more options, and then select "Download".
From the "Download" sub-menu, the user is able to request the download.


Based on the constraints set up in the Business Workflow responsible for the download approval, the user may be presented with a form asking for additional information for example the reason for wanting to download the asset.


After the submission of additional information, the state of the "Download" sub-menu will change to reflect the pending of approval. Once the request is approved, the "Download" sub-menu will change to the default state described in the "Downloading single assets" section.


Approving a download request

The list of pending download request approvals can be found by the users responsible with the approval in the "Workflow management" > "Tasks" section of the application.

The users can then approve or deny the download request by clicking the relevant workflow with status "Pending approval" and selecting either "Approve" or "Deny".

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